Patient Testimonials - St. Joseph Hospital - Wheaton Franciscan Healthcare

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What Our Patients Say

Select one of the topics below to learn what our patients are saying about Wheaton Franciscan – St. Joseph Campus or share your feedback by completing the Tell Us How We're Doing form.

Ambulatory Surgery

"I was impressed with the entire facility at St. Joseph. All of the staff (i.e., registration, nurses, anesthesiologist and doctor were kind, skilled and patient. They ALL put me at ease."

"My husband and I felt almost spoiled, as if Amy didn't have other duties but to care for us. She is really a master or her trade and clearly a most valuable team member!"

"If I had to do it all over again - I most definitely would. The care that  I received was phenomenal."

Emergency Department

"I feel the doctor was concerned about my well being. He let me know that he cared about my needs."

"The care I received was excellent. Everyone treated me with upmost dignity and concern. I couldn't have asked for better treatment."

"All care was timely. [During arrival], there were several patients as well as other folks with questions and concerns and they worked through it well. Professional-organized - worked smoothly through the [gathering personal information and insurance] process. It's actually the best I've been treated at a hospital."

Inpatient

"The nurses were great. I appreciated that they didn't bother me and let me and my baby be alone but when I needed them they were there quickly. My nurse Angela was excellent. She listened to me and was kind and supportive. She was wonderful!"

"The [postpartum] nurses who cared for us are very experienced and knowledgeable. Some of the best we've ever had. They made our experience memorable. Thanks!"

"Nurses, doctors and nurse assistants were awesome, caring and compassionate overall - very patient."

Patient & Family Experience Promise

At Wheaton Franciscan Healthcare, we recognize our patients as individuals with unique physical, emotional, spiritual and cultural needs.

As a compassionate, faith-based health care provider, we believe that developing a positive relationship with you and your family is essential to the healing process. What’s important to you is important to us. Together with you, we will work to manage your health care needs.

To carry out our Mission of providing exceptional and compassionate health care service, we will:

  • Provide a welcoming environment
  • Introduce ourselves and explain what we are doing and why
  • Treat you with dignity and respect
  • Give you the information you need to make decisions
  • Work to anticipate and respond to your needs
  • Make sure you know how to care for yourself when you leave our care

We promise to support and guide you throughout your health care experience from your first interaction with us through the billing process.

We are passionately committed to making our community stronger, healthier and better. Nothing is more important to us than your health and well being.

For Our Community

2015 Annual Report

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