Patient Amenities | St. Francis Hospital - Wheaton Franciscan Healthcare

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Patient Amenities

It's important to us that you receive the best care possible and that your experience is as pleasant and comfortable. Our physicians and nursing staff maintain the highest standards of excellence for clinical outcomes, and our entire staff is dedicated to the highest level of patient satisfaction.

During your stay as a patient, you can expect that we'll: 

  • Respond quickly to your health care needs 
  • Give you safe and high quality care 
  • Be friendly and treat you with courtesy 
  • Maintain clean and safe surroundings 
  • Protect your privacy and the confidentiality of your patient information

If you have any questions or concerns during your stay, please talk with your nurse or any member of your health care team.

We are pleased to offer our patients the following amenities.

Private Patient Rooms

Several of our rooms are specially designed for certain patient populations such as pregnancy/birthing, bariatric surgery patients and orthopedic patients. All patient rooms are private and include: 

  • Private bathroom and shower 
  • Telephone 
  • TV 
  • Wireless Internet

Room Service & Newspaper

Select your meal from a menu in your room, and we'll deliver right to you. Just call nutrition services! Guest trays are available upon request.

You may also request a free Milwaukee Journal Sentinel when you call to order your breakfast through room service.

Chapel & Chaplain Services

Patients, families and friends are welcome to pray and reflect in our chapel on the fifth floor. Catholic Mass is held every Thursday at 11:30 am.

An ecumenical chaplain is available 247/7 to listen and offer comfort and spiritual support to you and your family during your stay. They also can help you with difficult decisions, grief support and interfaith worship services.

Learn more about spiritual care at St. Francis.

Valet Parking

Complementary, professional valet parking is available at St. Francis from 8 am to 5 pm Monday through Friday at the main entrance on 16th Street. Just pull up to the main entrance and leave the parking to us!

Note: Valet parking is not available on holidays.

Mail & Flowers

  • Your mail will be delivered to your room on weekdays. Any mail received after your discharge will be forwarded to your home.
  • Flowers will be delivered to your room.

Care Management Services & Advance Directives

Nurse case managers and social workers will help you and your family deal with ongoing health care needs as well as social, emotional, financial, and other issues related to your medical conditions and procedures. They will also help you complete an Advance Directive.


Helping Connect You with Family & Friends when Health Matters Most

Caring BridgeWheaton Franciscan Healthcare is proud to partner with CaringBridge to provide our patients and community with free websites that connect people experiencing a significant health challenge to family and friends - making each health journey easier.

CaringBridge websites offer a personal and private space to communicate and show support, saving time and emotional energy when health matters most. Plus, they are easy to create and use. Authors can add health updates and photos to share their story while visitors leave messages of love, hope and compassion in the guestbook.

Learn more about CaringBridge.

For more information about patient amenities, please call us at 414-647-5000.

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