Patient Testimonials | St. Francis Hospital - Wheaton Franciscan Healthcare

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What Our Patients Say

Select one of the topics below to learn what our patients are saying about Wheaton Franciscan Healthcare – St. Francis or share your feedback by completing the Tell Us How We're Doing form.

Ambulatory Surgery

“Nurses were very professional and went out of their way to make sure you were comfortable.”

“The nurses and doctors were very helpful and professional. I been in a few Wheaton Franciscan's and everyone has been a great place for my healthcare. Thank you.”

“They informed me what I will go through which helped me. All did a good job and we were happy with the outcome.”

“The pre & post op nurses I had were phenomenal they really listened and were conscious of my needs. They made me feel very comfortable throughout my stay!”

“Staff was very nice and very clear with direction and explanation of what was happening.”

Emergency

“Grateful for having a much shorter wait time than I experienced when I have taken others to a competitive hospital.”

“The doctors and nurses were always friendly. I had a great experience.”

Inpatient

“Food was very good with a lot of choices that were gluten free. When staff found out I needed gluten-free they printed out a menu. I had daily visits from doctors. and they could always be reached to answer questions and concerns. The kind and capable staff made a painful and scary condition much easier to deal with.”

“The nurses were professional & caring, to myself & family. As always my physician was professional, caring & giving information & advise as usual.”

“The nursing staff was very caring and understanding. They did a great job. I had a wonderful experience at St. Francis Hospital and I will definitely spread the word.”

“All the nurses and assistance were angels. Solicitous and kind, understanding - superb.”

“I was very well, very well cared for by all the nurses. Thank you very much everyone for helping me live again. May God keep you always in His hands.”

“Overall, very good stay. I love the smaller hospital & safe area. Good parking. Had just been there 5 weeks earlier w/my mom both were very good experiences.”

Patient & Family Experience Promise

At Wheaton Franciscan Healthcare, we recognize our patients as individuals with unique physical, emotional, spiritual, and cultural needs.

As a compassionate, faith-based health care provider, we believe that developing a positive relationship with you and your family is essential to the healing process. What’s important to you is important to us. Together with you, we will work to manage your health care needs.

To carry out our Mission of providing exceptional and compassionate health care service, we will:

  • Provide a welcoming environment
  • Introduce ourselves and explain what we are doing and why
  • Treat you with dignity and respect
  • Give you the information you need to make decisions
  • Work to anticipate and respond to your needs
  • Make sure you know how to care for yourself when you leave our care

We promise to support and guide you throughout your health care experience from your first interaction with us through the billing process.

We are passionately committed to making our community stronger, healthier and better. Nothing is more important to us than your health and well being.

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