We provide patients and families with a multidisciplinary approach to recovery. Dignity and respect are the foundation of our program.
From psychiatrists and psychologists to clinical therapists, drug and alcohol counselors, nurse practitioners, registered nurses, chaplains, occupational and activity therapists, dietitians and pharmacists, our team members help individuals attain a healthy and productive level of functioning.
We know that mental health issues and addiction touch the entire family and that physical, emotional and spiritual well being is an important part of any treatment plan. We understand the recovery process is highly individual and that recovery is an ongoing, interactive process that takes place within a supportive environment.
Our team believes strongly that recovery is possible for all those affected by mental illness and addiction, and this recovery philosophy forms the core of our education and therapy.
Our mental health treatment program is based on the belief that mental illness is a disorder that affects the whole person and families. The development and realization of new meaning and purpose in one's life is central to the process of recovery.
The 12-step model and philosophy forms the basis of our chemical dependency program and total abstinence from mood-altering chemicals is the only basis for ongoing recovery.
The first step is to call us and come in for an assessment. You will find our counselors and nurses are understanding, good listeners and they will be able to point you toward the treatment options that are right for you.
You're in Good Hands
- All our programs are certified by the State of Wisconsin Department of Health and Family Services and the Joint Commission for Accreditation of Healthcare Organizations.
- We monitor patient satisfaction for all programs.
- We provide on-site supervision for all therapy staff through our clinical psychologist, psychiatrists and certified Marriage and Family Therapy Supervisor.
- We provide a Client Rights Specialist on staff to assist patients.
- A grievance procedure is available.
- We perform internal concurrent and retrospective case reviews.
After a complete assessment and evaluation, a therapist will work with you and your family to develop a customized treatment plan. This plan may include one or more of the following options:
The length of your treatment program will vary depending on what you need. At your initial appointment we can assist with any serious, immediate crisis. We will put together a long-term plan after that.
For some people, a few sessions may be all that is needed. If additional support is necessary, your therapist will explain what steps will come next.
What to Expect at Your First Appointment
When you call to schedule an appointment, you will be registered with a therapist for an assessment and evaluation. We will give you directions to the location, if you need them. Free parking is available at all of our facilities.
When you arrive, you will be asked to complete some client information forms. You will then meet privately with a therapist.
When you call to schedule an appointment, we will help verify your insurance benefits. Some insurance carriers require a prior authorization before you receive services. If you have questions regarding your insurance benefits, please contact your insurance carrier.
After your appointments, we will bill your insurance carrier and any supplemental insurance programs you give us. Co-payments should be paid at your appointment. Patients are responsible for the payment of any services not covered by insurance.