Center for Employee Assistance - Wheaton Franciscan Healthcare

Skip to Content

Center for Employee Assistance

Employers Know that Healthy, Happy Employees are their Most Valuable Asset

A large portion of your day is spent at work, and problems in your personal life can affect how well you perform your job. Your employer understands that work and personal life overlap, so the Center for Employee Assistance is here to provide free, confidential help if you and your family need it. Resolving issues means you feel better and can perform more effectively in your personal and work environments.

Center for Employee Assistance

The Center for Employee Assistance provides professional counseling for a variety of personal or work-related issues, including:

  • Relationship or marital difficulties
  • Stress, depression or anxiety
  • Behavior or attitude problems of children
  • Anger management or family violence
  • Concerns about relationships with aging parents
  • Financial pressures
  • Managing conflict or coping with difficult co-workers
  • Communication skills
  • Alcohol or other drug abuse issues

Services are confidential and provided free of charge to you and your immediate family. The service is available to you regardless of what health insurance you carry. Your employer will not be notified if you use the service.

To find out if your employer is enrolled in the Center for Employee Assistance, please call 262-687-2777 (Racine and Kenosha area) or 1-800-227-7696 (greater Milwaukee area).

Experienced Counselors Provide Free, Confidential Assistance

If you or your immediate family members need help, our counselors work closely with you to address the issues in a timely manner. We have a number of clinical therapists and drug and alcohol counselors with expertise in the areas of mental health, substance abuse and employee assistance work.

Services are available during regular business hours and evening hours. Our 24-hour answering service will put you in touch with an on-call consultant if you have an immediate crisis.

A convenient, confidential appointment will be scheduled within 1-2 business days and often on the same day. At this first consultation, we will assist you with any serious, immediate crisis and then help you develop an “action plan” of what to do next.

If additional help is needed, the consultant will offer referral information and resources. He or she will also discuss how to use your insurance benefits or make other arrangements for payment, if necessary. It’s always your choice whether to follow up with the referral suggestions.

Resources & Education Materials

For individuals and Center for Employee Assistance eligible employees:

Monthly Spotlight Topic

What Our Clients Say About Us

“Last year, my father passed away, my son got married, my husband suffered a heart attack, and my dog died of cancer - all in one month. Then, the next month, my best friend died of cancer. Needless to say, I was not dealing well with all these things piling up in such a short time. My supervisor suggested I call the EAP and schedule an appointment, so I did. The EAP is an excellent program that is easily accessible and the staff is very accommodating. I felt like they really cared about my situation and respected what I had to say. We were able to work through the issues together and I received some great advice to help deal with life at that time. Scheduling was very flexible and I was able to attend sessions around my work schedule. It is great to have such a helpful program available to staff. I highly recommend it to anyone who is having trouble concentrating at work and needs a little help coping with life.”

“I was emotionally and physically exhausted when I was trying to cope with my sister’s substance abuse problem. At the suggestion of a co-worker, I called the Wheaton Franciscan Healthcare EAP to see if they could help, hoping to find some peace, stability, and understanding. After several one-on-one sessions with a counselor, I was able to effectively deal with this great difficulty in my life. Not only was I able to have a “shoulder to lean on” and speak about the pain I was experiencing, but the support and additional educational tools were of great help to myself, as well as my family. If I were ever in a situation again where the world seems to be crashing in around me, I would not hesitate to call my EAP counselor and get the competent and professional help that I know is always there.”

“When I was dealing with some tough emotional issues, I realized I needed professional help but the last thing I wanted to deal with was searching out the right service for myself and having to deal with the insurance company. Because my employer provides us access to EAP services, I simply dialed the EAP phone number and was scheduled for a face-to-face appointment the same day! I never had to fill out any insurance paperwork, and the wonderful counselor I met with was able to zero in on my problem and offer a solid plan of action. For me, EAP was truly a lifesaver.”

“Blindsided by a horrific family tragedy, I phoned EAP for an emergency session. I was able to be seen for a session within 2 hours of my phone call! The setting was serene and discreet; the therapist was caring, trustworthy and knowledgeable. The quality of the session was enhanced by tapping into my learning style, which is a combination of visual and auditory. After speaking with the therapist, I was able to keep myself together for the children’s benefit. Any employee will benefit by knowing there is a quick source of quality care available, when they need it most.” 

Substance Abuse Information

Mental Health Information

Sometimes when you or a loved one is struggling with an emotional issue, you know those feelings are normal and will pass in time. However, there may be other times when you suspect those emotions may be a bit out of the ordinary. Wheaton Franciscan Healthcare provides the most up-to-date information so you can become more aware and informed of specific mental health and wellness topics. If you have any question, or for additional information , please contact your local EAP counselor. 

Healthy Lifestyles Education Information

Please visit our Health Library for information about health, fitness, wellness, diet and more.

Information for Employers & Center for Employee Assistance Business Partners

  • Why offer an EAP program for employees? 
  • EAP facts to make your workforce more productive.
  • EAP presentations available for Center for Employee Assistance business partners.
  • Find out what our business partners say about the Center for Employee Assistance.

For More Information

For more information about our services, locations or scheduling appointments, please call 262-687-2777 (Racine area) or 1-800-227-7696 (Milwaukee area).

Care Locations

Visit Our Health Library

Visit our Online Health Library