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Visitor Information

Wheaton Franciscan Healthcare - St Francis encourages family and friends to visit patients during their stay. For the added comfort, care and safety of our patients, visitors and staff, the hospital has established the following visitor's guidelines.

Visiting Hours
Recommended visiting hours are 11:00 a.m. to 8:00 p.m. daily.

Patient visitation between 8:00 p.m. and 6 a.m. is limited to emergencies determined by the medical, nursing staff, or individuals participating in patient care. Anyone visiting under these circumstances must obtain an after hours visitor pass from the Security Department. Please use the Emergency Department entrance (off South 16th Street).

For the safety of our patients, visitors who have symptoms of a cold, flu or other respiratory illness are encouraged to refrain from visiting patients until symptoms subside. Patients have the right to decide who can and cannot visit. If you have special concerns, please discuss with your caregiver.

Children Visitation
Children under 12 years of age must be accompanied by an adult.

Expectant Mothers
Expectant mothers admitted to the Labor and Delivery unit are restricted to two visitors while in Labor and Delivery/recovery rooms.

Emergency Department
Emergency Department visitors are welcome 24 hours a day. Patients seeking emergency care often require prompt medical attention, which could delay immediate visitation. Emergency Department staff may exercise the right to limit the number of visitors due to departmental activities.

Smoking
St. Francis is a smoke-free campus. Smoking is not allowed anywhere on our property. This is in the best interest of our patients, staff and community.

Waiting Areas
There are specially-designed lounge areas for visitors on each patient floor and in the main lobby. Specific waiting areas have been designated for families of patients in ICU and in surgery.

Gift Shop
A variety of personal items, magazines, gifts and cards are available in the hospital gift shop located on the first floor. The Gift Shop is staffed by volunteers and is open until 7:30 p.m. during the week and 3:00 p.m. on weekends.

Pharmacy
For your convenience, a full-service retail pharmacy is available at St. Francis, located on the first floor near the entrance from the parking lot. The pharmacy is open Monday - Saturday.

Cafeteria Service
Visitors are welcome to eat in the cafeteria, located on the first floor next to the gift shop. The cafeteria is open daily from 6:30 a.m. to 7:00 p.m.

Vending Machines
Vending machines for snacks and beverages are located adjacent to the pharmacy. Vending machines are available 24 hours a day.

ATM
(Automatic Teller Machine) is located next to the cafeteria.

Parking
Free Valet Service. Whether you are visiting a patient or coming in for an appointment or procedure, simply pull up to St. Francis' main entrance on South 16th Street, and we'll take it from there. Professional valet drivers will safely park your car in our parking structure and will retrieve it upon your return. Valet parking is available Monday through Friday, excluding holidays.

Gifts and Deliveries
Mail, plants and flowers will be accepted and delivered to the patient. Mail received after the patient is discharged will be forwarded to their home. Mylar balloons are recommended. The use of latex balloons is discouraged. Food may be brought in within the patient's dietary restrictions.

Wheaton Franciscan Healthcare - St. Francis
3237 South 16th Street
Milwaukee, WI 53215
(414) 647-5000