All Saints - Visitor Information
Wheaton Franciscan Healthcare – All Saints believes that family and friends play an important role in supporting the health and healing of our patients. While we encourage you to visit, we also need to ensure all patients receive the quiet and rest necessary for a speedy recovery.
Visiting Hours
General visiting hours are 11:00 a.m – 8:30 p.m.
Family members and friends are encouraged to visit, but recommended visits are between general visiting hours in order to allow all patients the quiet and rest necessary for a speedy recovery. Visits may also be limited due to the patient’s condition and doctor’s recommendation.
Should special circumstances arise, feel free to ask the nurse if alternate visiting hours may be arranged. To provide exceptional and compassionate health care to our patients, visitation will be restricted if visitors have an obvious illness or communicable disease.
Visitors should always respect the patient’s wishes while maintaining confidentiality, privacy and security to others. Patients may decide who can and cannot visit. Please discuss any concerns with the patient’s caregiver.
Children Visitation
Children are permitted to visit a friend or loved one. It is the responsibility of the family member to maintain continuous supervision of their children at all times.
Any child with a communicable disease or obvious illness will be restricted from patient contact and areas.
Smoking
Wheaton Franciscan Healthcare – All Saints is a totally tobacco-free/smoke-free campus. For the health of our patients, visitors and staff, smoking or the use of tobacco products is not allowed anywhere on our campuses or physician offices.
Parking
Free parking is available at All Saints or Wheaton Franciscan Medical Group sites.
Courtesy Van
The Courtesy Van circulates throughout the various parking lots on the Wheaton Franciscan Healthcare – Spring Street Campus providing transportation to and from the buildings on campus. Volunteer drivers work Monday – Friday, 8 a.m. - 4:30 p.m. Call 687-7433 (RIDE) for Courtesy Van service.
Gift Shops
The Spring Street Gift Shop, located on the first floor, is open seven days a week (closed on holidays).Hours are: Monday-Friday, 9 a.m. - 6 p.m.; Saturday and Sunday, Noon-3:00 p.m.Call (262) 687-4310.
The Wisconsin Avenue Gift Shop, located on the first floor near the main entrance, is open six days per week (closed on holidays).Hours are: Monday-Friday, 9 a.m. - 6 p.m., and Saturday, 11 a.m-3 p.m. It is closed on Sundays.Call (262) 687-2210.
Each shop carries lovely gift items for patients, newborns, family, and staff; we alsocarry flowers, candy and cards.The Spring Street shop carries magazines and the Journal Times newspaper (Wisconsin Avenue does not carry these items).
Mail and Flowers
Patients will receive mail which will be delivered to their room by a volunteer or nursing staff member. Mail received after the person is discharged will be forwarded to their home. Outgoing mail may be given to the nurse or a volunteer.
Flowers will be delivered to your room. Flowers are prohibited in some units including the Intensive Care Unit.
Mail, plants and flowers will be accepted on most units, but visitors should check with the nurse before bringing gifts of food and drinks to patients. Only Mylar (non-latex) balloons are allowed in patient rooms. In the Intensive Care Unit, live plants and flowers are not allowed, and please check with the nurse regarding any other gifts.
Newspapers
Local newspapers are available for purchase in the Gift Shop on the Spring Street Campus. Other newspapers are available outside the main entrance at 3801 Spring Street.
Cafeteria
Visitors are welcome to eat in the All Saints cafeterias.
Spring Street Campus (located on the lower level)
Hours – Seven Days a Week
6:30 a.m. – 10 a.m.
11 a.m. – 3:30 p.m.
4:30 p.m. – 7 p.m.
1320 Wisconsin Avenue
Lunch is served until 1PM on weekends.
No dinner service on weekends.
Hours - Monday through Friday
6:30 a.m. -10 a.m.
11 a.m.-1:30 p.m.
4:30-6:30 p.m.
Vending Machines
Vending machines for snacks and beverages are located next to the cafeteria and in the Emergency Care Center Waiting area on the Spring Street Campus. Vending machines are available 24 hours a day.
Vending machines are available in several waiting room areas as well.
ATM
The Automatic Teller Machine is located:
On the Spring Street Campus in the Main Lobby across from the Information Desk and in the vending room on the lower level near the entrance to the cafeteria.
At 1320 Wisconsin Avenue, near the vending area.
Library
On the Spring Street Campus, the Library and Community Resource Center is located on the first floor by the main entrance of the hospital. A fax machine is available for sending faxes only, not receiving. A photocopier is also available to copy medical related papers at no charge. If you are interested in checking out books or AV materials or using the internet, please stop by the library to fill out a registration form.
Spiritual Services
Your spiritual wellness is important to us at Wheaton Franciscan Healthcare. Our ecumenical chaplaincy staff provides comfort and spiritual support to you and your family. We understand that being in the hospital often gives you time to think about family, friends and significant experiences in your life. You might find yourself questioning previous decisions, choices, or your faith. Chaplains are available to listen to you as you face important decisions or find yourself wanting to find new meaning and purpose.
If you want to tell someone your story, the chaplain is available to listen. In addition to personal conversations with the chaplain, our spiritual services team serves as patient and family advocates and regularly attends family meetings and care conferences and is available anytime to assist with clinical ethical decisions as well.
Chaplains can also provide you times of prayer, sacraments, interfaith worship services, memorial services and grief support. They are available 24 hours a day, seven days a week, and can be contacted through any staff member in the hospital, or directly by dialing “0”. Your parish priest or minister is welcome to visit, and we encourage you to contact him or her.
Chapel
Patients, families and staff are welcome in our Chapels for quiet reflection, meditation and prayer at any time. On the Wheaton Franciscan Healthcare – All Saints Spring Street Campus, a chapel is on the first floor near the Gift Shop. An ecumenical chapel, St. Luke’s Chapel, is located on the third floor of the St. Luke’s Health Pavilion. There is also a chapel at All Saints at 1320 Wisconsin Avenue.
Wheaton Franciscan Healthcare - All Saints
3801 Spring Street
Racine, WI 53405
(262) 687-4011
Map for Spring Street Campus
1320 Wisconsin Ave
Racine, WI 53405
(262) 687-4011