Patient Testimonials | Franklin, WI - Wheaton Franciscan Healthcare

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What Our Patients Say

Select one of the topics below to learn what our patients are saying about Wheaton Franciscan Healthcare – Franklin or share your feedback by completing the Tell Us How We're Doing form.

Ambulatory Surgery

“If and ever I need assistance for my care, that is where I will go to again. Excellent doctors and nurses, to the receptionist.”

“I was shocked by the professionalism & kindness. It was above & beyond my expectations. The staff was the best ever. I never felt so taken care of before. All was kind, gentle, professional, & thoroughly explained in detail what was happening. I never fill out surveys but feel it is my duty to express how perfect this experience was for me due to my doctor, Dr. Sweet, his staff, & the hospital staff.”

“You have a great hospital. Everyone was friendly and courteous. Good hospital culture. Everyone worked together to make the experience the best it could be for the patient.”

“Everything was wonderful. First time I had a good time at the hospital. Nurses were very caring, we laughed, joked around, made me and my partner feel very comfortable the whole time. Please thank the whole staff.”

Emergency

“First time to a Wheaton facility. Very nice building & environment. Nurse & MD were prompt. Genuine & quality & efficient care. Quick diagnosis & treatment would recommend this facility to family & friends.

“I was treated with utmost kindness. The nurses were very kind and thoughtful of me.

“I received exceptional professional and humanitarian service. Excellent.

“We feel comfortable coming to your facility most everyone is very cordial & polite, helpful.”

Inpatient

“All the service personnel are so willing to help you and are so pleasant. The best physicians and assistants around. God bless them ALL. I and my family would recommend this hospital and have already to everyone.”

“Everyone was awesome from the time I came in til I left. You have a great staff. Keep up the good work.”

“Nurses seemed to know more & explain more, were always in a good mood very nice and never made you feel like an inconvenience. The nurses made the stay excellent and over the top in not having to worry about anything.”

“This is the only hospital I want to go to for any time I have to be in the hospital.”

Patient & Family Experience Promise

At Wheaton Franciscan Healthcare, we recognize our patients as individuals with unique physical, emotional, spiritual and cultural needs.

As a compassionate, faith-based health care provider, we believe that developing a positive relationship with you and your family is essential to the healing process. What’s important to you is important to us. Together with you, we will work to manage your health care needs.

To carry out our Mission of providing exceptional and compassionate health care service, we will:

  • Provide a welcoming environment
  • Introduce ourselves and explain what we are doing and why
  • Treat you with dignity and respect
  • Give you the information you need to make decisions
  • Work to anticipate and respond to your needs
  • Make sure you know how to care for yourself when you leave our care
  • Promise to support and guide you throughout your health care experience from your first interaction with us through the billing process

We are passionately committed to making our community stronger, healthier and better. Nothing is more important to us than your health and well being.

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