Wheaton Franciscan – Elmbrook Memorial is dedicated to providing excellent care for our community. Here are a few of the many comments we’ve received from our patients and their families.
Elmbrook Memorial Ambulatory
"The nurses that took care of me were top notch! They were extremely kind and caring! "
"I will recommend your facility to everyone I know! Thank you so much for taking such great care of me! "
"Everyone was caring, friendly, and courteous. My questions were answered and things were clearly explained. I was very happy and impressed."
"I was amazed at how well I was kept informed about the procedures, orientation to room, times things could occur. Great job!!"
Emergency
"I've never been treated so quickly and nicely in an ER before. Keep up the good work!"
"We live close to a competitive hospital - we have ALWAYS had much better care, concern & competency at Elmbrook. The best hospital in which I have ever had care. Congratulations!"
"Nurses were concerned. Attitude good - made you feel important. We had neglected to take our cell phone so the hospital provided one. Elmbrook Hospital is #1 in our opinion. We have had several experiences there and they are tops!!"
"The doctors and nurses did a phenomenal job! They were fast, but efficient. They treated us with kindness and respect. I was amazed at how well the whole staff worked together to make our visit quick and comfortable. No one EVER once made us feel like our situation was not important!"
"The team made me feel as if I was their only patient. Although I didn't need pain meds, they did ask about pain/discomfort throughout my visit. Excellent, patient-centered, professional staff and care. Probably my "best" ER visit ever."
Inpatient
"I loved the care pkg. given to me by housekeeping. It came in handy as I had forgotten my dental floss at home. Other items like tissues & lip balm really came in handy also! Housekeeping girls were very sweet & thoughtful."
"The stir fry was excellent. I had a small fridge in my room which was nice to keep leftover yogurts & things for later to eat. Nice selection of food & HUGE portions!"
"This was a complicated, extensive 6 hr. breast reconstruction. Dr. Kinney is a world class surgeon!! My 2nd operation is already scheduled to reconstruct the other side (BC x 2). He was very sweet to me & my husband. I am going to recommend him to a few friends who had poor outcomes with their reconstructions at an area hospital. Elmbrook has a REAL GEM in Dr. Kinney!!"
"I'm very grateful to *Jennifer - the nurse who discovered my cardiac incident in the middle of the night and the cardiac team who treated me."