Joint Commission has a toll-free hotline to provide patients, families, caregivers, and others with an opportunity to share concerns regarding quality-of-care issues at accredited health care organizations. The toll free number is 800/994-6610 and is available 24 hours a day, seven days a week; however, staff members are available to answer calls only on weekdays between 8:30 a.m. and 5:00 p.m. Central Standard Time.
