Cancer Care Patient Support Services
All Saints walks with you throughout your entire cancer journey, from diagnosis to recovery
At All Saints Cancer Care, we understand the many challenges faced with a diagnosis of cancer. We know everyone is affected – patient, family, loved ones, caregivers – and we know the strain is felt not just physically, but emotionally, mentally and spiritually. We hear from our patients daily how even the smallest of services can have a big impact.
- Oncology Patient Navigators (OPN) – You are not alone. Our Oncology Patient Navigators are here to make sure you get the support you need with your cancer care. Oncology Patient Navigators are specially trained oncology nurses or oncology social workers who help you access resources within Wheaton Franciscan Healthcare and the community. The program is a free service to All Saints Cancer Care patients and families and assists with the following:
- Helping the patient understand his or her diagnosis and treatment options
- Working with the patient and their health care providers to coordinate health care services
- Guiding patients through the health care system
- Tracking the patient’s appointments and assisting with transportation, if needed
- Communicating with the patient’s caregivers
- Helping patients fill out insurance forms
- Identifying possible ways to pay for health care if the patient doesn’t have insurance
- Accessing local resources and support
The Oncology Patient Navigator (OPN) helps to identify, reduce or eliminate barriers to cancer care and helps guide you through the Wheaton Franciscan Healthcare system. OPNs are specially trained oncology nurses or oncology social workers. The OPN will assist you by reinforcing information your physician has provided for you, supplementing education, facilitating access to the appropriate range of cancer care services and enhancing communication between various partners in your cancer journey.
To contact an oncology patient navigator call (262) 687-5037.
For more information
- Oncology Genetic Counseling – Although most cancers happen by chance, 5-10% of all cancers occur because of an inherited gene. Talking with a genetic counselor can help you better understand your risk of developing cancer over your lifetime. The genetic counselor can work with you and your doctor to determine if genetic testing is appropriate for you.
- Breast Care Coordinators – these nurse specialists are experts in breast health. They can assist you in making well-informed decisions about your care. The services provided by the coordinator are offered at no charge.
- Oncology Social Workers – our oncology social workers are available to anyone who is diagnosed with cancer and is undergoing treatment. Your social worker will help you draw upon your strengths to cope with the emotional stress of cancer – from diagnosis, through treatment to survivorship. The social workers also help with filling out insurance forms, arranging transportation, and connecting you with patient assistance programs.
- On-site chemotherapy treatment with specially trained nurses
- On-site pharmacist to answer questions and review medications
- Oral Medication Therapy services – a pharmacist and oncology certified nurse will review your medication history, including prescription, over-the-counter and herbal/alternative products, and develop a customized plan for taking medications properly in order to maximize effectiveness and minimize side effects. Weekly reviews are conducted; the program is offered free of charge to All Saints Cancer Care patients.
- Behavioral health – counseling opportunities for patients and families of patients.
- Nutrition services – our oncology dietitians can provide you with healthy eating and nutrition strategies, as well as special meal plans
- Physical and occupational rehabilitation
- Palliative care - pain and comfort management to enhance your quality of life.
- Spiritual Services - our pastoral associates are available for conversation and reflection with you and your family.
- Classes and Support Groups
- Look Good, Feel Better – helping women gain confidence and control by enhancing their self image and appearance Keep in Touch – breast cancer support group meets once a month at Wheaton Franciscan Healthcare – All Saints
- Cancer Care Us Too! - prostate cancer support group at Wheaton Franciscan Healthcare – All Saints Cancer Care
- Racine Area Multiple Myeloma Support Network – multiple myeloma support group at Wheaton Franciscan Healthcare – All Saints Cancer Care
- Pink Paddling Power – Breast cancer support group that focuses on wellness activities that involve dragon boat racing.
- Garden of Hope – located outside the entrance to the All Saints Cancer Center, the garden is open to patients and the public and offers tranquility through nature
- Free parking- surface lots are conveniently located at all offices and facilities.