The Terrace at St. Francis & Lakeshore Manor Receive Excellence in Action Award - Sept. 14, 2012 - Wheaton Franciscan Healthcare

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Published on September 14, 2012

The Terrace at St. Francis & Lakeshore Manor Receive Excellence in Action Award

Media Contact: Melissa DiMotto, 414-465-3603

Glendale, Wisconsin - Wheaton Franciscan Healthcare – The Terrace at St. Francis, Milwaukee, and Lakeshore Manor, Racine, are recipients of the 2011-12 Excellence in Action award from National Research Corporation (NRC). The award recognizes skilled nursing homes with outstanding resident satisfaction.

Excellence in Action awards are presented exclusively to NRC clients who have overall resident satisfaction scores in the top 10 percent of the NRC database.  Residents rated both The Terrace at St. Francis and Lakeshore Manor as “excellent” when answering the question, “What is your recommendation of this facility to others?”

The Terrace at St. Francis, located on the campus of Wheaton Franciscan Healthcare – St. Francis, is an 81-bed facility skilled nursing facility. Lakeshore Manor is a 50-bed skilled nursing facility located on the Wisconsin Avenue campus of Wheaton Franciscan Healthcare – All Saints.

Earlier this year, Lakeshore Manor was rated the top nursing home in Wisconsin by U.S. News & World Report after receiving four straight quarters of perfect five-star ratings from the federal Centers for Medicare and Medicaid Services in all three areas—health inspections, nurse staffing, and quality of care.

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